Welcome to Root Game Top-Up. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
- Personal identifiers such as name, username, and mobile number
- Contact information like email address
- Financial data such as wallet balance and transaction history
- Technical details (IP address, browser type, device information)
- Usage data (how you interact with our website)
2. How We Collect Your Information
- Directly through account registration, purchases, or support
- Automatically via cookies and similar tracking tools
- From third-party services such as payment processors
3. How We Use Your Information
- Create and manage your account
- Process payments and transactions (Visa, EZ Cash, etc.)
- Provide customer support and notifications
- Improve website performance and user experience
- Comply with legal obligations
4. Disclosure of Your Information
- To payment processors to complete transactions
- To service providers supporting our operations
- To law enforcement when required by law
We do not sell your personal information to third parties.
5. Data Security
We use modern security systems to protect your data from unauthorized access, loss, or misuse. Access is limited to authorized personnel only.
6. Data Retention
We retain your data only as long as necessary for transactions, legal requirements, or to improve our services.
7. Your Rights
- Access and request copies of your data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing under certain circumstances
8. Cookies
We use cookies to improve user experience, analyze traffic, and maintain login sessions. You can manage cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any updates will be posted on this page with the new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, contact us:
- WhatsApp: Available via recharge page
- Telegram: Available via recharge page
- Email: info@rootgametopup.com